fbpx

Politique de confidentialité

1. Introduction

At FTC Rider, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect
We may collect the following information from you when you use our website, mobile application, and services:

  • Name, phone number, and email address

  • Pickup and drop-off addresses, and trip details

  • Payment information (processed securely via third-party providers)

  • Device information (model, OS version, unique device identifiers)

  • Location data (only with your consent, for service functionality)

  • Communication data (when you contact support)

3. How We Collect Information
We collect your data via:

  • Account registration forms

  • Service reservations and trip bookings

  • Cookies and similar technologies on our website

  • Location services (with your consent)

  • In-app forms and contact submissions

4. How We Use Your Information
We use the information we collect for the following purposes:

  • To provide and improve transportation services

  • To process bookings and payments

  • To send booking confirmations, notifications, and updates

  • To improve our platform and customer experience

  • To comply with legal obligations

5. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Drivers and transport partners to fulfill your bookings

  • Payment service providers to process transactions securely

  • Law enforcement agencies if required by law

6. Cookies and Tracking Technologies
FTC Rider’s website may use cookies to enhance user experience and for analytical purposes. You can manage cookie preferences in your browser settings.

7. Data Security
We implement technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

8. Your Rights
You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw your consent for certain uses

  • Contact us for any data-related concerns at francecab31@gmail.com

9. Children’s Privacy
FTC Rider’s services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our services means acceptance of the revised policy.

11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: francecab31@gmail.com

Update date: 03/25/2025